• FTTN, also known as Fibe, is fiber to the node, which uses optical fiber (fiber-optics) to connect to a neighborhood box which then connects to your home through copper phone lines.
• DSL is transmitted through external and internal phone lines. Typical speeds reach up to 7MBps download and 1MBps upload.
• Cable is transmitted to your home through TV cable. While cable speeds are typically greater than DSL, speeds can diminish during high-usage hours as more users connect to the network in your neighborhood.

• Cable Internet requires a certified cable modem. If you wish to connect more than one device to the Internet, you will also need a router since cable modems only have one LAN port and are not Wi-Fi-capable. As FTTN Internet modem is integrated with the router using Wi-Fi, you only need one device.
• FTTN and DSL Internet modems are integrated with a built-in router with Wi-Fi capability, so you only need one device.

Ringtel Telecom ships out its devices through Canada Post. Shipping takes place in accordance to the installation date or to the date device replacement is required. Canada Post requires 48 business hours to deliver the goods. Please note that this exdlues holidays and weekends. Therefore, a tracking number will be provided via email, or text message.

You are responsible for providing a shipping address if it is different than the mailing address. Ringtel Telecom will not be responsible for any delays or lost items.

Transferring your Internet service to your new address typically takes 10-15 business days. To avoid unwanted service interruption, we recommend that you notify us at least 3 weeks prior to moving.